Page 14 - CSA Speaker Bulletin May 2017

Page 14 - CSA Speaker Bulletin May 2017 | CSA Celebrity Speakers

P. 14

EXCLUSIVE INTERVIEW

Geopolitical risk is particularly deliver. But when it comes to the impact list in a Japanese literary competition. It
elevated. Rhetoric between the US of AI on jobs I am concerned. was written by…a computer.
and Russia is currently redolent of
the Cold War Era. But back then there There is of course an optimistic scenario A future in which machine replaces
was a code of behavior that was before us - one in which advances in man will of course deliver vast cost
adhered to. Today, absent such norms, artificial intelligence lead to machine savings for companies. But under this
how this tension will manifest is far and man uniting to share tasks and scenario who amongst us is safe from
from clear. More generally Putin’s help each other. Man and machine being replaced by a robot becomes a
agenda of destabilization and use of working side by side on the production real and pressing question. As does
non-conventional weapons such as line; machine aiding man to be more how unemployed man has money
cyber-attacks creates a new level of productive, more efficient, faster… to consume. And what unemployed
instability. And then of course there’s smarter. A win-win scenario in which we man will choose to do. Bored, angry,
the mounting tension between North all benefit from technology’s advances. poor and educated is a very worrying
Korea and the US, the increasing combination with significant societal
authoritarianism of Erdogan in Turkey, Under this scenario man is freed from and political implications.
the rise in a number of European boring process driven tasks so that
countries of separatist movements, he or she can create, innovate, think, Q.So how to make smart
another looming Greek debt crisis and engage. This is the future in which decisions in times as
the preponderance of lone wolf type oncologists no longer have to spend unpredictable as these
terrorist attacks in Western cities. hours interrogating scans or blood test if you are a business leader?
results as they have handed that over
With regards technology – this is to Artificial Intelligence which can do it In part this is about placing your bets
guaranteed to continue its disruptive better and faster. - leaving them with widely. What disruptive businesses
course. From augmented reality to time to do new medical research and can you take stakes in or partner with
artificial intelligence, from the power counsel their patients. A future in which so that you benefit from a wider range
of 5G to the “internet of us”, from nurses no longer have to bathe or lift of potential future revenue streams?
self-driving cars to delivery drones – patients, freeing up their time to hold How can you experiment effectively
if you thought the past decade was patients’ hands and provide emotional internally so that when the world
disruptive, you ain’t seen nothing care. changes you are ready to change
yet….I have served on the boards with it? How can you effectively hedge
of two businesses – Warner Music But I fear that this is the romantic so that downside risks are better
Group and RWE – that have been view of the future. For whilst AI will mitigated?
radically disrupted by technology and serve man to some extent for sure,
understand all too well the strategies to a considerable degree I believe In part this is about building an
companies need to adopt in order to we are heading towards a future in organization fit for this new Age of
triumph at such times. which machine replaces man. I’m not Radical Uncertainty – an organization
just talking blue collar jobs, it’s clear that is built to problem solve and
Q.Focusing a bit more that white collar jobs are also going innovate. There is a host of research
on technology how to be in the firing line – bookkeepers, that shows that teams characterized
worried are you that paralegals, insurance claim assessors, by diversity – made up with people
advances in artificial intelligence surveyors, even authors. We’re already of different genders, ethnicity, ages,
will lead to significant numbers seeing these kinds of jobs being taken skills – outperform those that are
of job losses? by robots and AI. A large insurance more homogenous when it comes
company recently fired a team of loss to innovation, decision-making and
To be clear I’m not a Luddite by any assessors – computers could make problem solving. If your management
means and am excited about the many these assessments more accurately and team is made up only of people who
gains that technological advances will faster. The novel “The Day a Computer look like you – you have a problem.
Writes a Novel” recently made the short

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